We accept returns and exchanges within 7 days of receiving your order.

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Conditions

• Items must be unused, in original packaging, and in resellable condition

• Sale and custom-made items are final and non-returnable

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International Returns

We accept international returns. Return shipping costs are the customer’s responsibility. Please use a tracked service, as we are not liable for lost parcels.

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How to Start a Return

Email us at sesu.jewellery@gmail.com with your order number and reason for return. We’ll respond with the next steps.

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Exchanges

If the requested item is available, we’ll process an exchange. If not, we’ll issue a refund to your original payment method.