Question 1

What is your jewellery made of?

Accepted Answer

All our jewellery is made of sterling silver 925.

Question 2

Can you explain what sterling silver is?

Accepted Answer

Sterling silver is an alloy made up of 92.5% pure silver and 7.5% other metals like copper or zinc. This combination strengthens the silver and enhances its durability while maintaining its beautiful appearance.

Question 3

I am allergic to certain metal. Can I wear silver?

Accepted Answer

Most people are allergic to nickel, brass and copper. Nickle allergy may result in symptoms such as irritated skin and scabbing. Sterling silver is made from 92.5% fine silver, it the perfect hypoallergenic jewellery alternative. It is much less likely to cause an allergic reaction, however, in will be depending on which metal you are allergic to.

Question 4

Are all your gemstone natural?

Accepted Answer

Yes, all our gemstone is 100% natural. Some may undergo enhancement and treatment. We will disclose if any gemstone is dyed. Further advance treatment will require advance equipment for identification.

Question 5

How can I restore the shine of my gold or rose gold jewellery?

Accepted Answer

If your gold or rose gold jewellery loses its shine, we offer replating services in gold, rose gold, and white rhodium for both silver and gold pieces to restore their original beauty.

Question 6

Clean and Care for my Jewellery

Accepted Answer

With age and usage, normal wear and tear does occur. Regular maintenance is key to keeping the lustre, shine, and colors of your precious metals and gems. Jewellery can last for years, even generations, if well taken care of.

**General Care Tips:**
- Your jewellery should be the last thing you put on and the first thing to take off.
- Store jewellery in a clean and dry place; avoid storing under direct sunlight, heat, and dampness.
- Avoid contact with any chemicals. Remove before showering, exercising, and swimming.
- Use a soft polishing cloth to clean your jewellery.

**Silver Jewellery:**
Sésu Jewellery is made from 925 sterling silver, available in Gold, Rose Gold, and White Rhodium plated. This beautiful precious metal needs a little love and care to keep it at its best. We do not recommend wearing it in the shower, while exercising, swimming, or in direct contact with any chemicals as it will tarnish quicker over time. 925 sterling silver may react to the ozone and hydrogen sulfide in the air, causing it to tarnish. Perfumes, hair sprays, lotions, moisturizers, and profuse sweating can also cause quicker tarnishing due to the chemicals reacting with the silver. Tarnished silver will turn a darkish grey-black color and is most easily removed using a silver polish cloth. Regular cleaning will help keep your silver sparkling. If it loses its shine or color, it can always be replated.

**Gemstone Jewellery:**
Most gemstone jewellery responds well to mild detergent and warm water. Scrub them using a soft brush, preferably a baby brush with soft bristles. Avoid scrubbing too hard, as you may end up scratching the stone. Rinse the stone and dry it gently with a soft, lint-free cloth. Pearl and Malachite require extra care as they are softer compared to other gemstones. Gently brush with a damp cloth to avoid scratches and maintain luster.

Question 7

How do I check my wrist size for bracelet?

Accepted Answer

To check your wrist size for a bracelet, follow these steps:
1. Wrap a flexible measuring tape or a strip of paper around your wrist, just below the wrist bone where you would normally wear a bracelet.
2. If using a strip of paper, mark where the paper overlaps and measure the length with a ruler.
3. Add 1-2 cm (0.4-0.8 inches) to the measurement for a comfortable fit, depending on how loose or snug you want the bracelet to be.

Question 8

How do I check my ring size?

Accepted Answer

To check your ring size, follow these steps:
1. Wrap a strip of paper or a piece of string around the base of your finger.
2. Mark where the paper or string overlaps and measure the length with a ruler.
3. Use the measurement to find your ring size using a ring size chart or our sizing guide available on our website.

Question 9

How do I check on my necklace size?

Accepted Answer

To check your necklace size, follow these steps:
1. Use a flexible measuring tape or a piece of string to measure the length around your neck where you want the necklace to sit.
2. If using a piece of string, mark the length and measure it with a ruler.
3. Refer to our necklace size guide on the website to choose the appropriate length for your desired style.

Question 10

What is the best way to determine my bangle size?

Accepted Answer

To determine your bangle size:
1. Measure the widest part of your hand (around the knuckles) with a flexible measuring tape or a strip of paper.
2. If using paper, mark where it overlaps and measure the length with a ruler.
3. Use this measurement to find your bangle size using our online size chart or guide.

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